HostGator Web Hosting Help

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The HostGator Marketplace helps you browse, purchase, install, and manage WordPress themes, plugins, and add-ons directly from your HostGator.sg dashboard. Choose from over 900 premium WordPress themes, dozens of WooCommerce eCommerce plugins and add-ons, and even professional ser
Knowledgebase Article 122,315 views tags: Marketplace install marketing plugins purchase setup themes wordpress

The first step in the process requires a WordPress theme, preferably one that includes a one-click demo import. Any of the HostGator Certified Themes on HostGator should come with this feature.
Knowledgebase Article 111,818 views tags: MOJO Marketplace demo install press setup theme word wordpress

I need to transfer my website from my old host to HostGator, but I do not know how to do it without losing files or mail.
Knowledgebase Article 583,621 views tags: transfer upload website

How to modify name servers with bought domain through HostGator.
Knowledgebase Article 772,287 views tags: dns domain manager nameservers servers

This article will explain how to use RoR through passenger on a hosting account
Knowledgebase Article 191,236 views tags: dedicated passenger redmine ruby vps

How to Transfer hosted files from old host to HostGator.sg via ssh. Your old host must have SSH access to perform this move. Using SSH to transfer files to HostGator
Knowledgebase Article 258,319 views tags: file host site transfer transferring

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.
Knowledgebase Article 262,026 views tags: account billing history options payment renewal transaction

There’s a wide variety of themes available within the WordPress community, and we have taken extra steps to vet our themes for high quality.
Knowledgebase Article 144,732 views tags: Marketplace certified install premium setup themes wordpress

Why do scripted e-mails come from < username@hgsg###.HostGator.sg > when I have specified otherwise?
Knowledgebase Article 484,780 views tags: email forms header php script scripted sendmail

How do I restore my old hosting provider backup onto HostGator?
Knowledgebase Article 256,176 views tags: backup restore

How do I modify my nameservers?
Knowledgebase Article 3,811,804 views tags: dns nameservers

Maintaining your domain registration and hosting services within the same account allows you to manage both services with only one login password, making it easier for you to stay on top of everything related to your website. This article explains the process to transfer your domain to [% provinfo.n
Knowledgebase Article 1,730,330 views tags: domain faq registration transfer transfers

What is the HostGator backup policy? What kinds of backups are available?
Knowledgebase Article 346,533 views tags: accounts back backup backups copy expired policy restore storage

When you add the HostGator.sg form to your site and test it, you're not receiving the form results. Why not?
Knowledgebase Article 352,812 views tags: cgi form mail script

Change the subject of the email sent from the HostGator.sg FORM?
Knowledgebase Article 251,569 views tags: mail subject

How HostGator SEO Tools work
Knowledgebase Article 124,870 views tags: marketing seo tool

Single Sign-On (SSO) is the common name for the process of signing on to your hostgator_sg account using a different software service provider (e.g. Google, Facebook, WordPress, etc.). Although the software systems of hostgator_sg are independent from an SSO service provider, a singl
Knowledgebase Article 186,842 views tags: sso

Whether you’re starting from scratch or updating an existing website, choosing the right theme will make it easier to create a professional-looking site and achieve your online goals.
Knowledgebase Article 140,772 views tags: Marketplace certified premium themes tips wordpress

FAQ related to HostGator SEO Tools
Knowledgebase Article 192,599 views tags: faq marketing seo tools

How do I use the free shared SSL Certificate?
Knowledgebase Article 971,176 views tags: activate certificate install path shared ssl

Getting spammed? What does HostGator recommend?
Knowledgebase Article 607,349 views tags: email filter spam

What is the character limit for the HostGator.sg form?
Knowledgebase Article 253,369 views tags: cgi character form limit script

This article explains HostGator's ad policy.
Knowledgebase Article 160,786 views tags: ads

A walkthrough for installing SourceGuardian ixeds into a HostGator hosting account.
Knowledgebase Article 171,812 views tags: encoder extension guardian ixed ixeds loader loaders php source sourceguardian

How do I verify my new account?
Getting Started Article 1,635,560 views tags: option verification verify

How can I host only a subdomain on my hosting service provided by HostGator?
Knowledgebase Article 443,475 views tags: domain host subdomain

Why HostGator blocks transferring domains soon to expire.
Knowledgebase Article 185,170 views tags: domains transfer

How to manage CloudFlare on your HostGator account.
Knowledgebase Article 485,366 views tags: cloudflare dns

Where do I get a copy of the site seal for my SSL I purchased through HostGator?
Knowledgebase Article 389,621 views tags: cert image logo seal secure ssl

I am using Postgresql, does HostGator have any tips?
Knowledgebase Article 133,940 views tags: posgresql

A list of locations where you can find support for drupal outside of HostGator
Knowledgebase Article 136,780 views tags: Drupal

A list of locations where you can find support for joomla outside of HostGator
Knowledgebase Article 119,610 views tags: joomla

This article explains the different password types for your hostgator_sg account.
Knowledgebase Article 252,064 views tags: billing cpanel hosting main password

Can I host domain extensions which HostGator cannot register?
Knowledgebase Article 225,348 views tags: domains hosting international

What can I do to increase my Site Security while hosting with HostGator?
Knowledgebase Article 437,912 views tags: antivirus basic hacked keyloggers malware php security site

How to add a HostGator email account to Entourage (Mac OS X)?
Knowledgebase Article 272,913 views tags: configuration email entourage mac microsoft

If you have a WordPress blog hosted on WordPress.com, you can easily export it and import it to WordPress that is installed on your hosting account with hostgator_sg. Login to the WordPress Data
Getting Started Article 718,749 views tags: blog export file import wordpress

I am trying to transfer a domain(s) from my current registrar to hostgator_sg. When I fill out the transfer form I cannot get beyond step 2/4. There does not seem to be any "submit" or "next"
Knowledgebase Article 384,344 views tags: addon auth code domain domains epp registration transfer

In accordance with all federal, state, and local tax laws, HostGator currently recognizes the following tax rates.
Knowledgebase Article 215,481 views tags: billing exemption rates sales tax vat

A step by step guide to using your new HostGator hosting account.
Getting Started Article 4,652,073 views tags: MOJO domain email ftp password wordpress

This article explains how to transfer you drupal website from Drupal Gardens to HostGator.
Knowledgebase Article 53,968 views tags: Drupal transfer

There are multiple different ways you can install a theme you have purchased for your WordPress site. This article will explain our two recommended methods for installation.
Knowledgebase Article 125,873 views tags: auto automatic certified download install manual premium themes update upload wordpress

How to setup your HostGator-hosted email address with an email application.
Knowledgebase Article 1,289,563 views tags: application client email mail outlook webmail

This article outlines how to access your email online through HostGator webmail.
Getting Started Article 1,003,395 views tags: button cpanel email select webmail

This article explains how to prepare your domain to be transferred from HostGator to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly.
Video "How-to" Tutorial 1,051,757 views tags: domain leave registration transfer uk

How do I add my HostGator email account to Outlook 2002?
Knowledgebase Article 359,474 views tags: email emailclient outlook setup

With the purchase of a hostgator_sg shared hosting account, you will also have the ability to use several tools, as well as marketing credits. This article explains the credits provided and how to redeem them.
Knowledgebase Article 158,783 views tags: ad advertising bing credit google hosting marketing offer shared

I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host 'host#.HostGator.sg' is blocked because of many connection errors; unblock with 'mysqlad
Knowledgebase Article 280,919 views tags: blocked connection host localhost mysql

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Knowledgebase Article 93,656 views tags: author seller support themes wordpress

HostGator offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!
Knowledgebase Article 5,572,672 views tags: faq price pricing shared

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