HostGator Web Hosting Help

500 Internal Server Error when trying to install something with MOJO Marketplace

This usually is a result of something incorrect with the .htaccess file or the PHP Configuration being used.

  • Rename the .htaccess file. The system will create a blank one for you.
  • Change the PHP version that is set in the PHP Config on the cPanel.
    For more information on how to do that go to PHP Version Selection.


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

To install a phpBB forum using MOJO Marketplace, log into the cPanel and scroll down to the Software/Services category. Click on the MOJO Marketplace icon. Click on the phpBB icon. Click the Install Now bu
Getting Started Article 597,350 views tags: MOJO checkbox install phpbb terms

How to install a program using MOJO Marketplace.
Getting Started Article 336,113 views tags: install program programs script simple

We provide a program which makes it very easy to install third party scripts to your hosting account. If you want your website to have a WordPress blog, you can use MOJO Marketplace to install WordPress.
Getting Started Article 1,137,816 views tags: blog install scripts simple wordpress

Related Help Content

How to keep all of your applications installed using the Mojo Marketplace.
Knowledgebase Article 141,089 views tags: MOJO security wordpress

Why am I getting Server 500 errors with php scripts?
Knowledgebase Article 251,409 views tags: directive forcetype phpsuexec tricks

Website shows a server 500 error, what can I do to fix it?
Knowledgebase Article 720,685 views tags: error

This article will explain how to add a PHP handler to your .htaccess files. This is useful if you want to customize the version of PHP that runs your PHP files.
Knowledgebase Article 407,651 views tags: htaccess php

This article explains how to install WordPress when Mojo is unable to create the database automatically.
Knowledgebase Article 200,331 views tags: MOJO automatic database install wordpress

If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 89,242 views tags: backup cpanel dedicated hosting restore server transfer vps

This article will explain how to log in to your Account Control Panel
Knowledgebase Article 971,935 views tags: access control cpanel log login panel

The HostGator Marketplace helps you browse, purchase, install, and manage WordPress themes, plugins, and add-ons directly from your HostGator.sg dashboard. Choose from over 900 premium WordPress themes, dozens of WooCommerce eCommerce plugins and add-ons, and even professional ser
Knowledgebase Article 105,352 views tags: Marketplace install marketing plugins purchase setup themes wordpress