HostGator Web Hosting Help

New Account Experience - FAQ

FAQ

Please click on each question to learn more.


Why is HostGator changing?

HostGator has optimized the design and features to make managing your site easier and more straight forward.


When will my account be updated?

We will be continuously rolling out the new interface through the remainder of 2024.


Can I login with my existing username and password?

Yes, you will continue to login to HostGator using your existing username or domain and password. After we’ve migrated your account to the new interface, you will be redirected to the online branch.


Can I go back to the old interface?

HostGator has upgraded to our new interface to provide you with improved Hosting services and security. We are constantly listening to your feedback and make changes and updates based on what we hear from you. You can expect continuous updates and improvements in the future, but the old system will no longer be accessible.


Will my site and services be impacted?

Your site will not be impacted; however, the availability of some services will vary between the user interfaces.


Do I need to change any settings?

VPS and Dedicated customers only: If you have disabled our access to your account/server, please re-enable access and work with our Support teams to convert your account to the latest experience.


Helpful Links:



Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

This article will explain how to log in to your Account Control Panel
Knowledgebase Article 971,935 views tags: access control cpanel log login panel

If you are receiving an error that the page could not be displayed when trying to log into the control panel. It is most likely due to the fact that your firewall is blocking the port that the control
Knowledgebase Article 429,679 views tags: accessing control firewall log login panel

Where do I Change my Mailbox (Size) Quota? How do I Increase or Decrease Mailbox (Storage) Quota?
Knowledgebase Article 429,719 views tags: account change decrease email increase mailbox quota size

Related Help Content

How do I change my Control Panel password?
Knowledgebase Article 1,719,486 views tags: change cpanel password passwords protect

How do I Access My Account Control Panel?
Knowledgebase Article 891,142 views tags: access alternate control cpanel panel port secure secured

Learn how to create an email account associated with your domain name
Video "How-to" Tutorial 2,185,423 views tags: account cpanel cpanelmail email webmail

This article will explain where email is stored in your system directory.
Knowledgebase Article 202,367 views tags: backup email folder maildir mbox

Account level Filters.
Knowledgebase Article 264,862 views tags: account email filtering level

How can I change the primary domain name on my account?
Knowledgebase Article 1,414,106 views tags: account change domain primary rename

Our updated 'Rock' user interface offers a fresh new look, along with several useful tools and helpful features. One such feature is the My Sites tab, where you can easily manage your websites.

How do I migrate an IMAP email account?
Knowledgebase Article 210,780 views tags: email imap migrate