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Help Content Tagged Support - 6 results RSS


Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

This article will explain how and when to contact SiteLock for support.
Knowledgebase Article 143,530 views tags: security sitelock support

When you call in for help with your account, the account must be validated before our support staff can assist.
Knowledgebase Article 133,413 views tags: account security support validate validation

The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 101,793 views tags: account pin support validation

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.
Knowledgebase Article 94,752 views tags: connect remote screen share support tool troubleshooting

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Knowledgebase Article 80,041 views tags: author seller support themes wordpress