HostGator Web Hosting Help

How to Obtain Additional Support for Joomla

Joomla is an Open Source project, which means it is developed by a community of developers. Everything from the documentation to the code itself, was created by and for the community. The Joomla community provides extensive documentation and support via their website, Joomla.org. There are also thousands of independent sites that provide information, extensions, templates, tips, tricks, hacks, you name it.

Here are some suggested resources for Joomla:

Joomla.org

The official website for the Joomla script, with comprehensive documentation and support forums to ask questions and find answers. When you are experiencing issues with Joomla, this should be your first stop for support, since common problems and their solutions are typically posted on this website. There is also a great community to whom you can pose your questions.

Extension or Template Designer's Official Website

As you work with Joomla, you may add extensions and templates to your website. When you are having an issue with a particular extension or template, it is usually best to contact the creator of that particular extension or template. You can locate this information on Joomla.org under the "Do More > Extensions" menu or by performing a search.

Try a Search Engine

Having an issue or wanting to do something in Joomla? Since Joomla powers 2.7% of the entire Web, chances are, someone else has encountered something similar, and they may have posted the solutions online. Frequently you can utilize search engines to locate whatever you may need concerning Joomla.



Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

A list of locations where you can find support for drupal outside of HostGator
Knowledgebase Article 113,868 views tags: Drupal

How do I reset my Joomla password?
Knowledgebase Article 212,236 views tags: joomla password

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Knowledgebase Article 72,594 views tags: author seller support themes wordpress

Related Help Content

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

This article explains how to find the database in use by a WordPress site.
Knowledgebase Article 316,735 views tags: database find wordpress

The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 92,651 views tags: account pin support validation

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.
Knowledgebase Article 86,640 views tags: connect remote screen share support tool troubleshooting

This article will explain how and when to contact SiteLock for support.
Knowledgebase Article 134,902 views tags: security sitelock support

An extensive list of the location of the configuration files of the most common web applications
Knowledgebase Article 273,312 views tags: scripting scripts

How to edit several individual pages to replace a string of text e.g. update the phone number on the footer of every page on your site.
Knowledgebase Article 150,936 views tags: command find replace ssh

When you call in for help with your account, the account must be validated before our support staff can assist.
Knowledgebase Article 124,032 views tags: account security support validate validation