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HostGator Account Backup Policy

Problem:

What is the HostGator backup policy? What kinds of backups are available?

Solution:

HostGator Policy on Account Backups

HostGator does not offer redundant or mirrored backups. HostGator will run courtesy backups at our discretion. Any backups that HostGator runs are in addition to our Terms of Service and are not guaranteed. Customers are encouraged to run periodic backups through the provided cPanel. HostGator recommends that you store such backups off site on your local system. Backups are kept for a maximum of 30 days. Backups older than 30 days will be overwritten with a newer backup, and it is the customer's responsibility to download a backup before it is overwritten if the customer wishes to keep that copy of their data.

For help creating an account backup, Click Here

Note: HostGator.sg assumes no responsibility for failed backups, lost data, or data integrity. HostGator.sg is unable to create automatic backups for sites above 30 gigabytes in size. You may create your own copies using SSH/Shell Access. Backups may be permanently deleted if payment fails on your account and the account is expired. It is the sole responsibility of the customer to make and keep copies of their data, and HostGator will not attempt to keep data (including backups) of accounts that have been expired or deleted.

For help with SSH/Shell commands, Click Here

To learn how to enable SSH/Shell access on your account, Click Here



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