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HostGator Web Hosting Help

New Account Experience - FAQ

FAQ

Please click on each question to learn more.

Why is HostGator changing?

HostGator has optimized the design and features to make managing your site easier and more straight forward.

When will my account be updated?

We will be continuously rolling out the new interface through the remainder of 2024.

Can I login with my existing username and password?

Yes, you will continue to login to HostGator using your existing username or domain and password. After we’ve migrated your account to the new interface, you will be redirected to the online branch.

Can I go back to the old interface?

HostGator has upgraded to our new interface to provide you with improved Hosting services and security. We are constantly listening to your feedback and make changes and updates based on what we hear from you. You can expect continuous updates and improvements in the future, but the old system will no longer be accessible.

Will my site and services be impacted?

Your site will not be impacted; however, the availability of some services will vary between the user interfaces.

Do I need to change any settings?

VPS and Dedicated customers only: If you have disabled our access to your account/server, please re-enable access and work with our Support teams to convert your account to the latest experience.

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