This article will show you how to renew your hosting account. If you are unable to renew online, please contact the Billing Department for assistance.
Renewing Your Hosting Account
- Log in to your HostGator cPanel account.
- Select the 'account' icon in the top right-hand corner.
- Click the Products option from the drop-down that appears.
- You can make any available changes to your hosting plan here:
Review the items in your Shopping Cart and remove any items you do not wish to purchase or renew by clicking the X next to that item.
Select your payment method.
The credit card on file is the default payment method. If this is the card you wish to use, enter the CVV2 code to proceed.
- Any hosting-dependent product or service you are subscribed to, and any other service coming up for renewal soon, will automatically be added to the Shopping Cart with your hosting renewal.
- If you wish to upgrade or downgrade your Hosting plan, switch to Manual Renewal, then click the Upgrade button. Available upgrades, downgrades, and renewal options will be listed.
- If you are unable to remove an item, please contact the Billing Department to cancel the service prior to renewal.
When you’re ready, click Process Order at the bottom of the screen to complete your purchase.
You're done! If the account expired prior to renewing, it will be reactivated immediately once the payment has been processed. A cart-receipt email will be sent to the email address on file and a detailed receipt can be found in the Accounts tab of your cPanel by clicking on the Payments submenu link.
- If you wish to use another payment method, click the “Change Payment Method” link. Select to use a new credit card or your PayPal account, and follow the directions on screen.
If you have any questions the renewal process, please contact our Billing Department for assistance.
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