Upon sign up for a new hosting account with us, you will receive your account information via e-mail. Your hosting account is ready to access within a few minutes, provided that the order application is accurate and complete. It will give all the information to start uploading files to the space and preparing the web site.
If you register a new domain with us during the sign up, the domain will be available for use within the hour, in most circumstances. If you already owned a domain upon signup, the email will contain our Name Servers used to delegate the hosting to us. You can modify those at any time, however please note there's a 24-48 hour window where DNS resolvers worldwide release and update their caches. In the meantime, a temporary URL is provided to build the website here until domain is pointing to the HostGator account.
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We are offering free website migrations for qualifying WordPress websites within the first 30 days after signup. The offer includes the transfer of one WordPress website and the ability to review the site before it goes live.
Accessing your account is as easy as entering your domain name and password on the login screen, or clicking one of our Single Sign-On options.
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When you call in for help with your account, the account must be validated before our support staff can assist.
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I received an email that my account was migrating; when I log in, my interface looks different. Why did this change? This article will cover some commonly asked questions about the new experience.