Search

HostGator Web Hosting Help

How To Create and Edit An FTP Account

Summary

This article will show you how to setup an FTP account and how to use the account.

Access the FTP Manager

These steps will explain how to access the FTP Manager.

  1. Login to your HostGator cPanel
  2. Click the "Advanced" tab towards the left side of the account.
  3. Choose FTP from the sub-menu, or click the FTP Accounts icon from the Files section. Either will bring you to the 'FTP Accounts' page.

Create a new FTP account

Once you have accessed the FTP Accounts page, these steps will explain how to create an FTP account.

  1. Under the "ADD FTP Account" section, enter a Username:
    • Please note that the username will automatically have your domain added to the end. Example: username@example.com
  2. Enter the password you would like to use into the "Password" and "Password (Again)" boxes.
    • Please note the password strength indicator must show 20 or better before the password will be accepted.
  3. Choose the directory you would like the FTP account to have access to.
    • This will be filled in automatically with the username you entered.
    • This will correspond to a directory on your account.
    • If the directory does not exist it will be created.
    • When this FTP account connects they will be taken to this direcory.
    • The FTP account will not be able to access anything outside the this directory.
    • Entering "/" will give this FTP account full access to your files.
  4. Select a Quota. You can choose unlimited or enforce a maximum size for this FTP account.
  5. Click the Create FTP Account button.

General FTP Connection Settings

FTP connections normally require 4 entries to successfully connect and transfer files.

  1. Domain name or IP Address
  2. Username
  3. Password
  4. Port (Usually port 21)

Note: This information is given when setting up a new FTP account, the default user was created as you signed up and was emailed with your sign up email.

Application Specific Settings

The following articles are instructions for recommended FTP applications.

Windows

Mac

Linux Based

Using SFTP

For a more secure FTP client upload, use SFTP (Secure File Transfer Protocol port 22)

You will need to enable SSH/Shell access on your account. If you do not already have SSH/Shell access, Click Here to learn how.

Note: Only your main FTP/cPanel username can be used for SFTP access. FTP accounts created using the FTP Accounts tool will not work.



Was this resource helpful?
Helpful Unhelpful


Did this resolve your issue?
Solved Unsolved


Please add any other comments or suggestions about this content:





Recommended Help Content

Publisher 2007 Upload Instructions
How do I publish my website using Microsoft Publisher 2007
Knowledgebase Article 280,244 views tags: ftp microsoft publish publisher settings upload

MySQL Database Access Outside of cPanel
How do I grant permissions to cPanel for my MySQL database administrator without giving them the domain password?
Knowledgebase Article 304,389 views tags: access grant mysql password permission

How To Login To Control Panel - cPanel & Billing Panel
This article will explain how to log in to your Account Control Panel
Knowledgebase Article 1,034,285 views tags: access control cpanel log login panel

Related Help Content

How To Access cPanel - What You Need / Where To Find cPanel
How do I Access My Account Control Panel?
Knowledgebase Article 932,461 views tags: access alternate control cpanel panel port secure secured

Login Management
Accessing your account is as easy as entering your domain name and password on the login screen, or clicking one of our Single Sign-On options.
Knowledgebase Article 456,539 views tags: authentication factor login management password sign single sso

How to Reset your FTP Password
How to reset the password for FTP users.
Knowledgebase Article 169,245 views tags: change ftp password reset update

Microsoft 365 - How to Access Microsoft Outlook Email
This article will explain how to access Microsoft Outlook online or directly from your Desktop.
Knowledgebase Article 74,247 views tags: access add create login microsoft office setup

How to Reset Your Login Password
How do I change my Control Panel password?
Knowledgebase Article 1,772,930 views tags: change cpanel password passwords protect

FTP Setup and Publish with Web Easy Pro
What are the publish settings for Web Easy Professional ?
Knowledgebase Article 318,468 views tags: easy ftp professional publish web

FTP - Uploading the website
How do I upload my web site?
Knowledgebase Article 1,857,886 views tags: ftp site upload uploading web website

How to publish your site using FTP in FrontPage
These steps will help you setup FrontPage® to be compatible with different web browsers and to be able to publish using FTP, so that you don't have to rely on the FrontPage® extensions. Select Tool
Getting Started Article 305,887 views tags: frontpage upload